Terms & Conditions

Welcome to Book Boss.

These Terms & Conditions outline the rules that apply when you access or use www.bookboss.ae. By using our website, you agree to comply with these terms. If you do not agree, please refrain from using our services.

About Book Boss

Book Boss is an online bookstore based in Dubai, UAE. We offer authentic books at accessible prices, shipping locally across the UAE and to select GCC countries.

Eligibility

By using our website, you confirm that:

• You are at least 18 years old, or have consent from a parent or legal guardian
• You have the legal capacity to enter into binding agreements

Account Responsibility

You may be required to create an account to complete a purchase.

You are responsible for:

• Maintaining the confidentiality of your login details
• All activity conducted under your account

If you suspect unauthorized use, please contact us immediately.

Products & Pricing

• All prices are listed in AED (United Arab Emirates Dirhams) unless stated otherwise
• Prices and availability may change without notice
• While we strive for accuracy, errors may occasionally occur

If a pricing or product error is identified, we reserve the right to correct it and cancel or modify affected orders. If payment has already been processed, a refund will be issued where applicable.

Orders

Placing an order does not guarantee acceptance.

After placing an order:

• You will receive an email confirming receipt
• This confirmation does not constitute final acceptance

We reserve the right to refuse or cancel orders if necessary. If we are unable to fulfill your order, we will notify you and issue a refund where applicable.

Payment

We accept:

• Credit and debit cards
• Cash on Delivery (where available)
• Other digital payment methods as offered at checkout

All payments must be completed before order processing. Transactions are handled through secure third-party payment providers.

Shipping & Delivery

We deliver across the UAE and to select GCC countries.

Estimated delivery timelines are displayed at checkout. While we aim for reliable delivery, delays may occasionally occur due to courier or external factors.

Book Boss is not responsible for delivery issues resulting from incorrect address information provided at checkout.

Shipping fees are non-refundable unless the return is due to our error.

For full details, please refer to our Shipping Policy.

Returns & Refunds

Eligible books may be returned within 15 days of delivery if they are damaged, defective, or incorrect.

To initiate a return:

• Contact our Customer Help team
• Provide order details and proof of the issue
• An RMA number will be issued if approved

Refunds are processed to the original payment method after the returned item is received and inspected.

Return shipping costs may apply unless the issue is due to our error.

Please see our Returns & Refunds Policy for full details.

Intellectual Property

All content on this website - including text, images, branding, logos, and design — is the property of Book Boss and protected under applicable intellectual property laws.

Content may not be copied, reproduced, or distributed without prior written permission.

Acceptable Use

By using our website, you agree not to:

• Use the site for unlawful purposes
• Engage in fraudulent activity
• Interfere with website functionality or security
• Misuse promotional offers or discount codes

Violations may result in account suspension or legal action.

Limitation of Liability

Book Boss is not liable for indirect, incidental, or consequential damages arising from the use of our website or products.

Our total liability, where applicable, will not exceed the amount paid for the product purchased.

Privacy

Your privacy matters to us.

Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

Changes to These Terms

We may update these Terms & Conditions from time to time.

Any updates will take effect upon posting to the website. Continued use of the site indicates acceptance of the revised terms.

Governing Law

These Terms & Conditions are governed by the laws of the United Arab Emirates.

Any disputes will fall under the exclusive jurisdiction of the courts of Dubai.