Terms & Conditions

Last Updated: March 1, 2025

Welcome to Book Boss! These Terms and Conditions outline the rules and regulations for the use of our website and services. By accessing or using our website (www.bookboss.ae), you agree to comply with and be bound by these Terms and Conditions. If you do not agree with any part of these terms, please refrain from using our services.

1. General Information

Book Boss is an online discount book retailer based in Dubai, UAE. We provide books at competitive prices to customers across the region.

2. Eligibility

By using our website, you represent that you are at least 18 years of age or have the consent of a parent or legal guardian. You also confirm that you have the legal capacity to enter into agreements and be bound by these Terms and Conditions.

3. Account Registration

To make a purchase, you may be required to create an account. You are responsible for maintaining the confidentiality of your account details and agree to accept responsibility for all activities that occur under your account. If you suspect unauthorized use, please notify us immediately.

4. Products and Pricing

All prices on our website are listed in AED (United Arab Emirates Dirhams) unless stated otherwise.
Prices and availability are subject to change without prior notice.
While we strive to ensure accuracy, errors may occur. In such cases, we reserve the right to correct pricing errors and cancel or modify orders accordingly.

5. Order Process

Placing an order does not guarantee acceptance. We reserve the right to refuse or cancel an order for any reason.
Once an order is placed, you will receive an email confirmation. This does not signify order acceptance but serves as confirmation of receipt.
If we are unable to fulfill an order, we will notify you and issue a refund if applicable.

6. Payment Methods

We accept the following payment methods:

Credit/Debit Cards
Cash on Delivery (where applicable)
Other digital payment methods as made available

All payments must be made in full before order processing. We use secure third-party payment providers to process transactions.

7. Shipping and Delivery

We deliver across the UAE and may offer international shipping in the future.
Estimated delivery times will be provided at checkout. However, delays may occur due to unforeseen circumstances.
Book Boss is not responsible for delivery failures due to incorrect address details provided by the customer.
Shipping fees are non-refundable unless otherwise stated.

8. Returns and Refunds

Books may be returned within 15 days of receipt if they are defective, damaged, or incorrect.
To request a return, contact our customer support team with order details and proof of issue and an RMA will be issued.
Refunds will be issued through the original payment method after the returned book is received and inspected.
Shipping costs for returns may be borne by the customer unless the return is due to our error.

9. Intellectual Property

All content on Book Boss, including text, images, logos, and trademarks, is the property of Book Boss and protected under applicable intellectual property laws. You may not use, reproduce, or distribute any content without prior written consent.

10. Prohibited Activities

You agree not to:

Use our website for any unlawful purposes.
Engage in fraudulent activities, including unauthorized payment methods.
Disrupt or interfere with website operations or security.
Misuse promotional offers or discount codes.

Violation of these terms may result in account suspension or legal action.

11. Limitation of Liability

Book Boss is not responsible for any indirect, incidental, or consequential damages arising from the use of our website, products, or services. Our total liability shall not exceed the amount paid for the product purchased.

12. Privacy Policy

Your privacy is important to us. Please refer to our [Privacy Policy] for details on how we collect, use, and protect your personal information.

13. Changes to Terms and Conditions

We reserve the right to update these Terms and Conditions at any time without prior notice. Changes will be effective immediately upon posting. Your continued use of the website constitutes acceptance of any revisions.

14. Governing Law and Jurisdiction

These Terms and Conditions are governed by the laws of the United Arab Emirates. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of Dubai.

15. Contact Information

For any questions or concerns regarding these Terms and Conditions, please contact us:

Book Boss
Dubai, UAE
Email: help@bookboss.ae
Website: www.bookboss.ae